Frequently Asked Questions

Nexpora is a financial technology platform that provides intelligent payment and FX solutions for global businesses. We offer tools for payment acceptance (Smart Collect), multi-currency treasury (Asset Management), and asset tokenization (Digital Representation).

We specialize in serving businesses with complex, cross-border needs, such as educational institutions, event organizers, escrow services, and digital platforms. However, our tools are powerful enough for any business looking to streamline its global financial operations.

Stripe is an excellent payment processor for accepting payments. Nexpora is a complete financial infrastructure. We act as a Merchant of Record (MoR), which means we handle not just payments, but also sales tax liability, fraud, and global compliance. This all-in-one approach simplifies your operations and reduces risk, allowing you to focus on your product, not on building a complex financial stack.

While traditional processors pass on high or opaque FX fees, Nexpora is built for global business. Our Asset Management tools give you access to competitive exchange rates, allowing you to hold multiple currencies and convert them at the optimal time. With Smart Collect, your customers pay in their local currency, improving their experience, while you receive funds with minimal FX cost.

No. With traditional providers, you often need to piece together different services for subscriptions, invoicing, and international payouts. Nexpora provides all of this functionality in a single, unified platform. You can manage subscriptions, send invoices, and execute global payouts from one dashboard, all reconciled automatically.

As your Merchant of Record, Nexpora takes on the complexity of global compliance. We handle the liability for things like sales tax, PCI compliance, and adherence to local payment regulations in the countries you sell to. This is a significant operational burden that we lift from your shoulders, which is fundamentally different from a standard payment gateway model where you remain liable.

You create an invoice or payment link in your preferred currency (e.g., USD). When your customer opens the link, our platform intelligently detects their location and offers them the option to pay in their local currency using familiar payment methods (Cards, Bank Transfer, Alipay, etc.). We handle the FX conversion at competitive rates and settle the funds to your account.

We support payments from over 180 countries and can settle funds in 37+ currencies. This allows you to sell almost anywhere in the world without needing to open local bank accounts.

Asset Management is your financial control center within the Nexpora platform. It combines our Treasury, FX & Hedging, and Payouts services into a single, unified dashboard for managing your multi-currency funds.

Our Treasury feature allows you to hold balances in over 37 currencies. This enables you to receive funds from Smart Collect and hold them in that currency until you decide to convert them or pay them out, giving you full control over your cash flow and FX exposure.

Through our strategic partnership with Currencycloud (a VISA company), we have access to the global financial network. This allows us to offer you real-time, competitive exchange rates, which are typically much more favorable than those offered by traditional banks. This transparency ensures you minimize costs on currency conversion.

You can instruct payments from your currency balances to over 180 countries. This is ideal for paying international suppliers, partners, or employees in their local currency, directly from your Nexpora dashboard.

Security is our top priority. We partner with enterprise-grade, licensed financial institutions like Currencycloud (a VISA company) to ensure your funds are held securely in safeguarded accounts, completely separate from our own operational funds. Our platform uses industry-standard encryption and security protocols to protect all your data.

Nexpora is a technology provider. The regulated payment services offered on our platform are provided by our partners, including The Currency Cloud Limited, CurrencyCloud B.V., and Visa Global Services Inc., who are licensed and authorized in their respective jurisdictions (UK, EU, and USA). This sponsored license model ensures your funds are handled with the highest level of regulatory compliance.

Yes. Nexpora's platform includes robust user management tools. You can invite team members and assign them specific roles and permissions. This allows you to control who can view financial data, create payments, and approve transactions.

Our platform allows you to set up custom approval workflows. For example, you can require that any payment over a certain threshold (e.g., $5,000) must be approved by a second user, such as a manager, before it can be sent. This provides an essential layer of financial control and security for your business.

Every significant action on the Nexpora platform is logged in a detailed, immutable audit trail. You can easily view and export reports showing who created an invoice, who approved a payment, when it was sent, and all associated details. This provides full transparency for internal reviews and external audits.

We offer two simple pricing plans:

• Pay-as-you-go: For most businesses, we charge a simple 5% + $0.50 per successful transaction. This plan has no monthly fees, no setup costs, and no hidden charges.
• Custom Pricing: For businesses with high sales volume or unique needs, we can create a custom-designed plan with volume discounts and dedicated support. Please contact our sales team to discuss your requirements.

Our single transaction fee is all-inclusive. It covers the full scope of our platform's capabilities, including payment processing, fraud protection, multi-currency settlement, compliance management, and access to our full suite of treasury and reporting tools. There are no separate charges for different features, making your costs predictable and transparent.