Frequently asked questions

How can I find out the current fees our local bank charges us for currency exchange?

Nexpora can assist you in analyzing your currency exchange transactions and provide real-time comparisons between what you pay at your local bank and what you would pay using Nexpora/Currencycloud Bank.

How secure is my money with Currencycloud Bank?

All transactions occur on the Currencycloud Bank platform, which is as secure as your local bank. Please note that Nexpora does not manage your funds at any point.

Who is Currencycloud?

Currencycloud is a bank registered in the UK and the Netherlands, with licenses to operate across Europe and North America. It is fully owned by VISA, one of the world's largest and most stable companies.

Can you explain the relationship between Nexpora and Currencycloud Bank?

Nexpora has entered into a partnership with Currencycloud Bank, representing their products in European and North American markets.

How do I get started to use the currency exchange services?

Nexpora will designate an account manager to guide you through a quick and straightforward onboarding process.

Does Nexpora provide additional payment and financial services?

Yes, Nexpora offers a wide range of services including credit card payments, international payment options, cash management systems etc.